April 2018, Vol.245, No.4

Features

Gas Utility Customers Show Greater Satisfaction Levels

Pipeline & Gas Journal staff report In a year that saw growing efforts to improve safety through direct customer outreach and residential safety inspections, the latest J.D. Power Gas Utility Business Customers Study found gas utility customers increasingly satisfied. This represents the sixth year in a row approval ratings among residential users have gone up, nationally. "The residential gas utility industry has committed significant resources to customer engagement, dramatically increasing the number of communication channels they use and consistently positioning themselves as advocates of safety who are here to help customers," said Carl Lepper, utility industry analyst at J.D. Po

Log in to view this article.

Not Yet A Subscriber? Here are Your Options.

1) Start a FREE TRIAL SUBSCRIPTION and gain access to all articles in the current issue of Pipeline & Gas Journal magazine.

2) SUBSCRIBE to Pipeline & Gas Journal magazine in print or digital format and gain ACCESS to the current issue as well as to 3 articles from the PGJ archives per month. $199 for an annual subscription*.

3) Start a FULL ACCESS PLAN SUBSCRIPTION and regain ACCESS to this article, the current issue, all past issues in the PGJ Archive, access to all special reports, special focus supplements and more. $1,395 for an annual subscription.  For information about group rates or multi-year terms, contact J'Nette Davis-Nichols at Jnette.Davis-Nichols@GulfEnergyInfo.com or +1 713.520.4426*.

 

 

*Access will be granted the next business day.

Related Articles

Comments

{{ error }}
{{ comment.comment.Name }} • {{ comment.timeAgo }}
{{ comment.comment.Text }}