Feature
August 2011, Vol. 238 No. 8
Toward Better Pipeline Data Governance
<em>“If you can't describe what you are doing as a process, you don't know what you're doing.”
</em>– W. Edwards Deming
On April 18 at the National Pipeline Safety Forum, National Transportation Safety Board (NTSB) Chairman Debbie Hersman posed the following question to a panel of industry representatives: