August 2014, Vol. 241, No. 8

Features

Business Of Control Room Training

Training of new employees is required for all businesses. For some jobs it may consist of an awareness followed by a gradual increase in duties and responsibilities or a complete boot camp approach in which one is educated on basic concepts and policies before taking on responsibility. Required training must meet the needs of the business. The type of training required must meet the demands of the business. Therefore, training must be of high quality to provide the new person with an opportunity for success. It must also be practical from a cost and resource perspective. And, finally, the training must be effective. Any training that does not meet these three criteria will fail

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