Error Reduction as It Relates to Human Performance

November 2017, Vol. 244, No. 11

By Duncan Kerr and Milan Trpin, Managing Partners, The Engine Room, North Vancouver, B.C.

Increasingly, gas and pipeline operations are implementing an array of safety systems and protocols, including risk, stakeholder and safety management systems, along with robust human capital management programs. However, in many cases, safety performance is still plateauing and safety metrics, including perception surveys, injury frequency and severity rates are indicating a lack of forward progress. To better understand this lack of forward progress, it is important to understand the three distinct phases of the gas and pipeline industry safety journey, each having different strategies and unique characteristics. In simplistic terms, the three major phases include:…

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