Utilities

SoCalGas: Aliso Canyon Leak Costs Exceed $1 Billion

SoCalGas raised the estimated cost for the massive leak at its 2015-2016 Aliso Canyon natural gas storage facility in Los Angeles to $1.014 billion, warning the "estimate may rise significantly" due to pending lawsuits, possible fines and other costs.

Energy Web Atlas Launches World Pipeline Dataset

Gulf Energy Information, a leading provider of market intelligence and technical information for the international energy industry, announced Tuesday the introduction of the World Pipeline layer to the Energy Web Atlas (EWA).

Memphis Utility Makes Big Inroads in 30-Year Replacement Plan

As the largest three-service municipal utility in the United States, Memphis Light, Gas and Water faces a myriad of repair and maintenance decisions. Among its chief concerns is the safety of its gas distribution system, particularly the 330 miles of cast-iron gas mains it began replacing in 1992 as part of a $100 million program.

SGA Chair Caron Lawhorn on a Mission to Raise Industry’s Voice

Southern Gas Association Chair Caron Lawhorn is on a mission to give the natural gas industry a bigger voice in the national conversation on energy efficiency and sustainability.

‘Cradle-to-Grave’ Documentation Enhances Safety in Pipeline Projects

It’s common practice to identify and log materials when they are delivered by the manufacturer and upon installation in the ground. Two California utilities have developed an approach in which the documentation travels with the materials at all times.

Argentina’s Vaca Muerta Pipeline to Improve Shale Gas Transport

In the three years since Mauricio Macri was elected president of the Argentine Republic, the federal government has stepped up efforts to meet unsatisfied gas demand of 40 MMcm/d in winter and increasing year-round demand to fuel an expanding industrial base.

Liberty Utilities Sees Potential Benefit in Decoupling

Whenever the topic of “decoupling” is mentioned concerning natural gas distribution utilities, confusion, along with a fair amount of debate, is bound to follow. That’s because, traditionally, rates for business and residential customers are decided based on a particular company’s revenues and profits.

The Role of Smart Gas in the Smart City

Gas utilities are looking to advanced metering infrastructure and other solutions that place them at the forefront of the smart city movement and capitalize on the promise of smart gas solutions.

Firefighter, 4 Others Injured as Tractor Hits Gas Line

An Oklahoma firefighter who was among five people injured in an explosion after a natural gas pipeline rupture in Tulsa was in stable condition, a fire department spokesman said.

Natural Gas Utilities Securing the Future

Natural gas utilities must compete for digital-savvy customers who've grown accustomed to instant information and expect more from service providers. Customer-focused natural gas utilities who partner with innovative companies to provide value-added products and services will be successful.

SoCalGas Warns Supply Could Fall Short

According to Southern California Gas, pipeline outages and restrictions on the Aliso Canyon storage facility could reduce its ability to deliver natural gas this year to a level even lower than California state regulators and others have predicted.

Some Extra-Clean Breaks with Standard Practices

In recent weeks, some innovations in the area of fortifying the environment have been gaining attention and should make those in the pipeline industry, particularly those involved with gas distribution, feel good about what they do for a living.

Gas Utility Customers Show Greater Satisfaction Levels

Pipeline & Gas Journal staff report In a year that saw growing efforts to improve safety through direct customer outreach and residential safety inspections, the latest J.D. Power Gas Utility Business Customers Study found gas utility customers increasingly satisfied. This represents the sixth yea..

Kimberly Harris Sees Future Shaped by Customer Needs as AGA Turns 100

Puget Sound Energy President & CEO Kimberly Harris this year brings her unique combination of environmental sensibility and unabashed love for the energy industry to the international stage as chair of the American Gas Association as it celebrates its 100th year and hosts the World Gas Conference.

Duke Energy Moves Forward with Ohio Gas Pipeline Application

Duke Energy Ohio moves forward with its application to construct the proposed Central Corridor Pipeline, a 13 mile, 20-inch natural gas pipeline designed to ensure the safe and reliable delivery of natural gas to customers in southwest Ohio.

Vermont Utility Regulator Orders Review of Gas Pipeline

COLCHESTER, Vt. (AP) — Vermont utility regulators are asking for an investigation into the construction of a 41-mile natural gas pipeline. In an order issued on Wednesday, the Public Utilities Commission noted that Vermont Gas Systems has already agreed to an outside review of its construction prac..

Prometheus Energy, National Grid Complete Successful LNG Project in Rhode Island

Prometheus Energy Group, Inc. has completed a four-month winter peaking service to augment National Grid's distribution network in Rhode Island. National Grid operates liquefied natural gas (LNG) facilities throughout New England and required a temporary storage solution to supply LNG to an existin..

Vermont Gas Agrees to Independent Review of Pipeline

Vermont Gas Agrees to Independent Review of Pipeline

J.D Power Study: Customer Satisfaction with U.S. Natural Gas Utilities Reaches All-Time High

According to J.D. Power’s 2017 Gas Utility Business Customer Satisfaction Study, natural gas utility business customer satisfaction scores have reached an all-time high. With an overall satisfaction score of 792 (on a 1,000-point scale), gas utility business customers are now the most satisfied amon..

Study: Gas Utility Customer Satisfaction Rises for 6th Straight Year

J.D. Power has released its 2017 Gas Utility Residential Customer Satisfaction Study,SM, showing customer satisfaction has increased for the sixth consecutive year on a nationwide basis. “The residential gas utility industry has committed significant resources to customer engagement, dramatically i..

Consumers Energy to Invest $440 Million in Natural Gas Pipeline Upgrades

Consumers Energy to invest nearly $440 million in natural gas pipeline construction projects in 2017.

PECO Named Philadelphia's Best Midsize Employer

For the second year in a row, PECO has been named Philadelphia’s best midsize employer in a new ranking from Forbes magazine’s “America’s Best Employers 2017” list. The ranking represents PECO’s ongoing efforts to provide a rewarding workplace for more than 2,500 employees from the Greater Philadelp..

Gas Customers Say Safety, Reliability Biggest Factors in Satisfaction

Despite a year in which a natural gas-related incident made national news, customers’ impressions of media stories about their gas provider are increasingly positive nationally. However, customer concerns regarding safety and reliability can linger for years after a major incident, according to the ..

Gas Utilities Launch New EPA Program to Reduce Emissions

In their latest effort to reduce greenhouse gas emissions, 37 AGA-member natural gas utilities launched the U.S. Environmental Protection Agency’s Natural Gas STAR Methane Challenge Program on March 30, whereby oil and gas companies can make and track commitments to reduce emissions and showcase eff..

Gas Utility Customers: Safety, Reliability Best Way to Keep Them Satisfied

When it comes to satisfaction among business customers of gas utilities, one-in-four considers “safety and reliability” to be the most significant factor, according to a new study by marketing information firm J.D. Power. Other categories gaining responses as top priorities by respondents to the 11..

Cybersecurity Highest IT Solution Area of Investment for Utilities

Special to Pipeline & Gas Journal Today, even more than in the past, utilities are lamenting the rigidity and costs of running and maintaining their legacy IT solutions, putting CIOs in the spotlight. Utility CIOs are facing significant challenges in determining where to make the most effective bud..